
2026-11-12
ERP & CRM — The Systems of Record That Run Everything
Every enterprise platform runs on a vendor clock. SAP's mainstream maintenance for its Business Suite 7 core applications, including ERP 6.0 and CRM 7.0, ends in 2027. Deadlines like that force decisions, and governance decides whether they are good ones. Post 5.1 looks at ERP and CRM as systems of record, and at the four ownership decisions that determine whether these programmes succeed: process, data, customisation and the business case.

